Privacy Policy & Cookie Notice

1. What is the purposes of this policy?

To describe how we collect and use personal data about you in accordance with the General Data Protection Regulation (GDPR).

2. What we need

Powertrain Technology Limited will be what is known as the “Controller” of the personal data you provide to us. We only collect basic personal data about you which may include name, address, e-mail, telephone number, staff and suppliers’ financial information (payment information such as banking details). We do not collect any special categories of personal information about you (known as Special Category Data).

3. Why we need it

We need to know your basic personal data in order to provide goods and services to you, process your orders, provide you with marketing, tell you about our products and services. We will not collect any personal data from you that we do not need to provide and oversee this service to you.

4. What we do with it

We only ever use your personal data with your consent, or where it is necessary:

  • to enter into, or perform, a contract with you
  • to comply with a legal duty
  • for our own (or a third party’s) lawful interests, provided your rights don’t override these.

In any event, we will only use your information for the purpose or purposes it was collected for (or for closely related purposes). We may process personal information for certain legitimate business purposes, which include some or all of the following:

  • where the processing enables us to enhance, modify, personalise or otherwise improve our services/communications for the benefit of our customers
  • to identify and prevent fraud
  • to enhance the security of our network and information systems
  • to provide postal communications which we think will be of interest to you
  • to determine the effectiveness of promotional campaigns and advertising.

Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights at all times. When we process your personal data, we will make sure that we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You have the right to object to this processing if you wish, and if you wish to do so please contact the Managing Director at enquire@ptl-engineering.com . Please bear in mind that if you object this may affect our ability to carry out tasks as described above for your benefit.

5. Where we keep it

We are based in the UK and we store our data within the UK. Some organisations which provide services to us may transfer personal data outside of the UK, but we will only allow them to do if your data is adequately protected. For example, some of our systems use Microsoft products. As a US company, it may be that using their products result in personal data being transferred to or accessible from the US. However, we will allow this as we have good confidence that personal data will still be adequately protected (as Microsoft is certified under the EU-U.S. Data Privacy Framework).

6. How we keep it

We will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored depends on the information in question and what it is being used for. For example, if you ask us not to send you marketing e-mails, we will stop storing your e-mails for marketing purposes (though we will keep a record of your preference not to be e-mailed). We continually review what information we hold and delete what is no longer required. We never request or store payment card information. We will not retain your data for any longer than necessary and the longest time that we will hold your data will be seven years except as follows:

7. Cookie Notice

Our website uses cookies and similar technologies to help the website function correctly and to improve the user experience.

Analytics Cookies: We use Google Analytics to collect information about how visitors use our website, such as which pages are visited and how long visitors spend on the site. This information helps us understand website performance and identify areas for improvement.

Third-Party Services: Some features on our website may use third-party services which can place cookies on your device. For example, Google Maps may use cookies when displaying location information.

Managing Cookies: You can control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the website.

8. What are your rights

We want to ensure that you remain in control of your personal data. Part of this is making sure you understand your legal rights, which are as follows:

  • Your right of access
    • You have the right to ask us for copies of your personal information.
  • Your right to rectification
    • You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure
    • You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing
    • You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing
    • You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability
    • You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so. If you wish to raise a complaint on how we have handled your personal data, you can contact the Managing Director at enquire@ptl-engineering.com who will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office, the UK supervisory authority for data protection issues.

The ICO’s contact details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at enquire@ptl-engineering.com.